Before you send a file

We print what you send us. A great file prints great; a rough one prints rough. Here’s exactly what we need so your transfer comes out the way you pictured it.

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The short version

• PNG with a transparent background — not JPG, not a screenshot, not a photo of a screen.
• 300 DPI at the size you want it printed. A 300 DPI file blown up to twice its size is a 150 DPI file.
• Sized to the finished print. Tell us inches, not pixels, if you’re unsure.
• Everything you want printed is visible in the file. No hidden layers, no editable text we’d have to rebuild.

File formats we accept

• PNG — preferred for DTF. Transparent background, 300 DPI.
• PDF — good for vector artwork and large format. Fonts outlined, please.
• SVG / AI / EPS — ideal for logos and line art. Scales to any size cleanly.
• JPG — accepted for sublimation and large format only, where a white background is fine.
• TIFF — accepted, 300 DPI.

We can’t print from Canva share links, Word documents, PowerPoint slides, Pinterest saves, or screenshots. If Canva is where your design lives, export it as a PNG with a transparent background at the largest size Canva offers.

DTF-specific notes

• Transparent background is required. Anything white in your file gets printed as white ink. If your logo has white text, that’s intentional and fine — but a white box behind the whole design will press as a white box.
• Thin lines and tiny text below about 1/8" can lift or break up after a few washes. Thicken them if you can.
• Gang sheets: lay your designs out with at least 1/4" between them so we can cut cleanly. We can arrange them for you if you’d rather — just say so.
• Gradients fading to transparent print with a soft edge. Hard-edged shapes hold up better on garments.

Sublimation-specific notes

• Sublimation only works on white or light polyester fabric and poly-coated hard goods. It will not show on cotton or dark garments.
• There is no white ink in sublimation. Anything white in your design comes out as the color of the blank.
• Colors shift slightly between screen and press. Bright neon and true fluorescent tones can’t be matched.

Color

Your monitor is backlit; a t-shirt is not. Colors print slightly deeper and less bright than they look on screen. If an exact color match matters to you — a team color, a brand color — tell us the Pantone or hex value and order a single test transfer before you commit to a full run.

What we will and won’t fix

Copyright

By sending us a file you’re confirming you have the right to print it. We don’t print licensed characters, sports team marks, or other people’s logos without proof of permission. If you’re not sure, ask before you order.